Terms of Service

1. Overview

By visiting and shopping at CozyNook, you agree to the following terms and conditions. Please read them carefully before placing an order.

2. Products & Pricing

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. All prices are listed in USD and are subject to change.

3. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel any order suspected of fraud or misuse.

4. Order Cancellation

Orders may be cancelled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible as orders may have already been processed for shipment.

5. Shipping

Orders are dispatched within 48 hours and delivered within 7–10 business days. A tracking number will be provided once your order has shipped.

6. Returns & Refunds

We offer a 30-day free return and exchange policy on all items with quality issues. For designated sale items, returns due to personal preference are accepted, but return shipping costs are the buyer’s responsibility. Please refer to our Return & Refund Policy page for full details.

7. Limitation of Liability

CozyNook is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about these terms, please contact us through our website.